Building Online and Hybrid Teams – Critical Conversations

Many of our clients are trying to adapt to the new normal and would like to have a team building session. They’re probably attempting to go back to the regular dynamics their team had, and no one can fault them. But many things happened during the last 6 months. Many people felt confused, exhausted, and …

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Improve your processes to increase clients and employees’ engagement

“If you can’t describe what you are doing as a process, you don’t know what you are doing” ― W. Edwards Deming WHY PROCESS IMPROVEMENT MATTERS High Performing Teams rely on efficient processes. If you’re building a high performing team, you will need to understand and improve your team processes. Standardizing and improving our processes …

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The Difference between Judgment and Discernment

The Difference between Judgment and Discernment by Alexa Thorvalson “There is an important distinction between judgement and discernment. That distinction is often a bit ambiguous and confusing. We are conditioned to “be nice,” “agreeable,” and “not to judge.” We are told to be accepting of all and to not “rock the boat.” Additionally, rejection of …

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